Conflict resolution strategies

A study on workplace conflict found that in 2008, U.S. employees spent 2.8 hours per week dealing with conflict. This amounts to approximately $359 billion in paid hours, or the equivalent of 385 million working days. Similar research studies have been done in Europe with comparable results.

60-80 percent of all difficulties in organizations come from strained relationships among employees. Unresolved conflicts lead to at least 50% of resignations.

The typical manager spends 25-40 percent of her time dealing with workplace conflicts. All these consequences induce a tremendous loss in productivity.

Conflict in the workplace is a fact of life and is usually regarded as being counterproductive. However, if the positive energy associated with conflict can be harnessed, it may then be directed towards problem solving and organizational improvement.


As a certified practitioner in conflict management I will help you identify and handle conflicts sensibly, fairly, and efficiently.

"Conflict is here to stay.
You can avoid reality but you cannot avoid the
consequences of avoiding reality"


CAUSES OF CONFLICTS

Interdependence

Personality clashes

Differences in style & Leadership

Differences in Background/Gender Economic due to scarce resources

Responsibility/Accountability

Interests, values, Power & Ethics

Organizational & Environmental

Benefits of Conflict Management

Improve productivity

Improve effectiveness

Increase organizational performance

Reduce employee attrition & absenteeism

Increase employee engagement Increase employee motivation

Reduce operating costs

Reduce risks of litigation

Improve organizational image